Question 1

Why Choose Lice Rescue?

Accepted Answer

Lice Rescue provides professional, in-home head checks and lice removal designed to make a stressful situation easier for families.
 • In-home service for comfort, privacy, and convenience
 • Lice Rescue was started by a licensed cosmetologist with medical professionals involved in care protocols
 • Safe, non-toxic products made with high-quality ingredients
 • Technicians available 7 days a week, including evenings and weekends
 • Confidential and discreet service
 • Lice-Free Guarantee

Question 2

Do you offer same-day or emergency appointments?

Accepted Answer

Yes. Same-day and urgent appointments may be available depending on location and technician availability. Call or text us to check current openings.

Question 3

What happens if lice come back?

Accepted Answer

If lice return within 30 days, a re-treatment may be provided at no additional cost when eligibility requirements are met. Our technicians use the lice life cycle to help determine whether this is a treatment failure or a new exposure. Full details are available in our Re-Treatment Policy.

Question 4

Do you charge by the hour?

Accepted Answer

No. We do not charge by the hour. Our pricing is based on the service needed, hair length, type, and infestation level. Final pricing is confirmed after an in-home assessment so there are no surprises.

Question 5

Do you treat adults too?

Accepted Answer

Yes. We treat both children and adults. All household members should be checked to ensure the infestation is fully resolved and to remain eligible for our lice-free guarantee.

Question 6

Do you require everyone in the household to be checked?

Accepted Answer

To qualify for our lice-free guarantee, all household members who have hair must be checked by a Lice Rescue technician. This includes children and adults living in the home, as well as split-households when applicable.

Household members who are completely bald or have no hair do not require a head check.

Checking everyone helps us:
 • Identify hidden or symptom-free infestations
 • Prevent reinfestation after treatment
 • Ensure the best possible outcome for your family

Our technicians will explain exactly who needs to be checked during your appointment so there’s no confusion or surprises.

Question 7

Is your treatment safe for children and curly or textured hair?

Accepted Answer

Yes. Our treatments are safe for children of all ages and are effective on straight, wavy, curly, coily, and textured hair types.

We use:
 • Non-toxic, professional-grade products
 • Manual comb-out techniques tailored to hair type and density
 • Gentle methods designed to protect the scalp and hair integrity

Our technicians are trained to work with all hair textures, including thick, curly, and coily hair, and will adjust the treatment process as needed to ensure thorough and comfortable results.

If you have specific concerns about your child’s hair type or sensitivity, we’re happy to walk you through what to expect before treatment begins.

Question 8

What are the main differences between using Lice Rescue and going to a lice clinic?

Accepted Answer

Choosing Lice Rescue offers several advantages over traditional lice clinics:

In-Home Convenience
We come to your home, eliminating travel time, waiting rooms, and added stress—especially helpful for families with multiple children.
Personalized Care
Services are developed by licensed cosmetologists and supported by medical professionals, ensuring expert care tailored to your specific needs.
Transparent, Competitive Pricing
We offer clear pricing with no pressure from hourly billing. Final pricing is confirmed after an in-home assessment so there are no surprises.
Lice-Free Guarantee
We stand behind our services with a lice-free guarantee, providing peace of mind and assurance of effective treatment.
Safe, Non-Toxic Products
We use natural products that are effective and safe for both children and adults, minimizing exposure to harsh chemicals.
Availability When You Need It
We offer flexible scheduling, including nights, weekends, and holidays by appointment.
Discreet and Confidential
Your privacy matters. Our services are handled professionally and discreetly from start to finish.

Question 9

How long after treatment can my children return to school?

Accepted Answer

In most cases, children can return to school immediately after treatment.

Our process focuses on thorough lice and nit removal so there is no required waiting period. Many schools follow “no-nit” policies differently, so we’re happy to provide guidance or documentation if your school requires it.

If you have questions about your school’s specific policy, feel free to contact us and we’ll help you navigate next steps.

Question 10

Do lice live on furniture or bedding?

Accepted Answer

Head lice do not live on furniture, mattresses, or bedding.

Lice survive by staying close to the human scalp, where they feed several times a day. Once off a person’s head, they typically die within 24–48 hours because they cannot survive without a blood source.

While it’s possible for a stray louse to fall onto bedding, pillows, or upholstered furniture, this is not a common way lice spread and does not require extreme cleaning.

What we recommend instead:
 • Wash recently used pillowcases, hats, and hair accessories in hot water
 • Avoid sharing personal items like brushes or hats
 • Focus on thorough head checks and proper treatment rather than excessive home cleaning

Our technicians provide clear post-treatment guidance so families know exactly what does and does not need to be done—helping prevent unnecessary stress or over-cleaning.

Still have questions?