Re-Treatment Policy
Late updated: June 22, 2024
If a re-infestation occurs within 30 days of the initial treatment, we will retreat your family at no additional cost.
To qualify for our 30-day lice-free guarantee, all members of the household (including split-households) must have received a Head Check from Lice Rescue, LLC (may not include fathers or those with no hair,) and, if necessary, had received professional treatment by our technicians.
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The post-treatment plan that is emailed to each client will need to be followed and given at least 3 weeks to prevent re-infestation.
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To request a re-treatment, please contact us at followup@licerescue.com with Subject Line: Re-Treatment.
We will schedule a convenient appointment for you to receive the re-treatment services.
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Our goal is to ensure that your family is lice-free and to provide the support you need throughout the process. If you have any questions or concerns, please do not hesitate to reach out to our Lice Specialists.
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Thank you for choosing Lice Rescue LLC for your lice removal needs.