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Terms and Conditions (Lice Rescue, LLC)

Last Updated: December 2025

Please read these Terms and Conditions (“Terms”) carefully before using https://www.licerescue.com (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

Definitions

For the purposes of these Terms and Conditions:

  • “Company,” “we,” “us,” “our” refers to Lice Rescue LLC.

  • “Website” refers to https://www.licerescue.com.

  • “You” means the individual using the Website or the entity on whose behalf it is used.

  • “Services” refers to lice screening, lice/nit removal, and related services provided by Lice Rescue LLC (whether booked through the Website or through phone/text/email).

  • “Content” refers to text, images, forms, downloads, blog posts, and other materials made available through the Website.

Website Use

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Website. You must not attempt to interfere with the Website’s security or operation.

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Informational Content and Medical Disclaimer

The Website may include educational Content about lice prevention and treatment. This Content is provided for general informational purposes only and is not medical advice. Lice Rescue LLC is not a medical provider, and the Website does not establish a doctor–patient relationship.

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If you have questions about medical conditions, allergies, scalp infections, or symptoms beyond typical head lice concerns, consult a licensed healthcare provider.

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Booking, Deposits, and Estimates

If you request Services, you may be required to pay a deposit to reserve an appointment. Unless otherwise stated at the time of booking, deposits are applied toward the total cost of services.

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Any pricing shown on the Website (including “starting at” pricing) is a general estimate. Final pricing is confirmed after an in-home assessment and before treatment begins, based on factors such as hair length, hair type/texture, thickness, severity of infestation, detangling time required, follow-up services, and other practical service requirements.

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Cancellations, Rescheduling, and No-Shows

Cancellation and rescheduling policies may vary depending on scheduling availability and travel requirements. The Company will communicate applicable cancellation/rescheduling terms at the time of booking or within your confirmation message. You agree to follow those terms.

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Lice-Free Guarantee and Re-Treatment Policy

If the Website references a “guarantee” or re-treatment coverage, it applies only as described in the Re-Treatment Policy posted on the Website. The Company may require eligibility conditions to be met (for example, household screening and adherence to post-treatment guidance) to determine whether re-treatment applies.

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No guarantee or policy applies outside the terms published in the Re-Treatment Policy.

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User Submissions and Forms

If you submit information through Website forms (including contact forms, intake forms, or anonymous notification tools), you agree that:

  • the information you provide is accurate to the best of your knowledge, and

  • you have the right to provide it (including providing contact information for yourself).

For any “anonymous notification” or similar tool, you agree not to use it for harassment, defamation, or false claims. The Company may refuse to send notifications that appear abusive, misleading, or unlawful.

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Intellectual Property

All Website Content—including logos, graphics, copy, layout, and design—is owned by or licensed to Lice Rescue LLC and is protected by applicable intellectual property laws. You may view and use the Website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or create derivative works from Website Content without written permission.

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Third-Party Links

The Website may include links to third-party websites or services. Lice Rescue LLC does not control these third parties and is not responsible for their content, policies, or practices. Visiting third-party sites is at your own risk.

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Disclaimers

The Website is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Lice Rescue LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components.

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Limitation of Liability

To the maximum extent permitted by law, Lice Rescue LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or reliance on Content.

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To the extent liability cannot be excluded, our liability will be limited to the amount you paid to us in the 30 days prior to the event giving rise to the claim (or the minimum amount permitted by law, if greater).

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Indemnification

You agree to indemnify and hold harmless Lice Rescue LLC from any claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your misuse of the Website, violation of these Terms, or violation of any rights of a third party.

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Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

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Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

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Contact Us

If you have any questions about these Terms and Conditions, please contact us:

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